WhatsApp Business, a separate version of WhatsApp that’s designed to allow businesses to communicate with their customers, has begun to launch on iOS. A report states that it discovered the app on the Mexican App Store, and users have subsequently reported that the app is also available in France and Brazil. WhatsApp Business was first released on Android in January last year.
The app is significant for WhatsApp because it’s one of the few ways the Facebook-owned service monetizes itself directly. Although businesses can respond to customers for free if they do so within 24 hours, Facebook will charge them after this initial period. Last year, a WhatsApp executive said that the service would also start showing ads to general users within its Status feature.
Along with being able to reply to customers directly, WhatsApp Business has other features that are tailored toward companies, including away messages, greeting messages, and the ability to list info such as opening times and addresses. The app is now available in a limited number of countries.
The application is huge for WhatsApp in light of the fact that it’s one of only a handful couple of ways the Facebook-possessed administration adapts itself straightforwardly. Despite the fact that organizations can react to clients for nothing in the event that they do as such inside 24 hours, Facebook will charge them after this underlying period. A year ago, a WhatsApp official said that the administration would likewise begin appearing at general clients inside its Status highlight.
Alongside having the capacity to answer to clients straightforwardly, WhatsApp Business has different highlights that are customized toward organizations, including without end messages, welcoming messages, and the capacity to list information, for example, opening occasions and addresses. The application is presently accessible in a predetermined number of nations.