Whatsapp also informs that businesses pay for the right to use Whatsapp to reach customers. And this is one of the ways for WhatsApp to provide its app for free. The main features of WhatsApp will remain as private as ever. However, in 2016, WhatsApp shared some personal information such as phone numbers and profile photos with Facebook for improving friend recommendations and ads on the app.
Whatsapp stated that “it’s necessary for people to know how it can provide WhatsApp for free. Every day millions of people communicate with many businesses because it’s easier to do so than directly calling or exchanging emails. However, we charge businesses for providing customer service on Whatsapp. Some shopping features include Facebook so that businesses can manage their inventory across apps. We will display additional information on WhatsApp. So people can choose if they want to communicate with businesses or not.
It further added that “during this time, Some people may go for other apps to check what they have to offer. We’ve observed that some of our competitors try to get away with insisting they can’t see people’s messages. If any app doesn’t offer end-to-end encryption by default that is able to access your messages if it wants. Other apps may also claim that they are better as they know even less information than WhatsApp.
Whatsapp said that we believe people will be looking for other apps that can offer privacy and can be reliable and safe. Even if that needs WhatsApp having some limited data. Whatsapp confirmed that it will strive to be careful on the decisions we make and we’ll be looking forward to developing new ways of addressing these responsibilities with less information, not more.
As per reports, Supreme Court on Monday circulated a notice to the Centre. Facebook and WhatsApp sought their response within four weeks on a fresh appeal claiming lower standards of privacy for Indians in comparison to European users of WhatsApp. The apex court stated that “people value their privacy more than the value of the company which may be in trillions.
To this Whatsapp stated that Europe has a special law on privacy and it will also follow if India also has the same law. On the plea seeking direction to provide an option to opt-out of sharing personal data with Facebook as mandated by the new policy of WhatsApp.